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Frequently asked questions
What customers usually ask before buying
How fast is my code delivered?
Your code is dispatched automatically as soon as payment is confirmed, usually within seconds. You can see it on the order page and in your email.
How can I pay?
You can pay with crypto (USDT, USDC, BTC, ETH, SOL), Binance Pay or a local bank transfer via VietQR.
How does escrow work?
Your payment is held in an escrow contract for up to 24 hours. The seller is paid only after the code is verified as redeemed.
What if my code does not work?
Contact support on Telegram or live chat. If the code is faulty we will replace it or refund your wallet within 24 hours.
Can I use the code in Vietnam?
Every product states the region it works in on its detail page. Check your account region before buying to avoid redeeming the wrong code.
Can I get a refund after redeeming a code?
Codes that have been redeemed or shown to the buyer cannot be refunded. Refunds apply only when a code is faulty or unusable.
Do I need an account to buy?
No. You only need to enter your email to receive the code and receipt at checkout.
How do I contact support?
Our team is available 24/7 on Telegram and live chat, in both Vietnamese and English.